Shipping Policy

Free Standard Shipping Within the United States

Our delivery area is limited to U.S. Within this process, addresses. In the same context, no charge is added for standard shipping on any order. Order processing normally requires 1–2 business days. In the same context, after dispatch, estimated carrier transit is 4–6 business days. To provide a reliable point of reference, this explanation identifies the stages involved in U.S. shipping; the next step remains readily identifiable. Business-day calculations omit weekends and U.S. Under this policy, public holidays; delivery timing can also change due to carrier operations or other events outside the store's reasonable control. Tracking information is sent using the contact details provided at checkout when the order ships.

Managing Delivery Details and Problems

Accurate address information is the customer's responsibility. In the circumstances described, requested edits are considered when received early enough but are not assured after processing begins. For clarity before action is needed, the following terms make responsibilities for delivery changes and shipment issues explicit; timing and accountability remain easy to understand. Cancellation is available only before the order leaves for delivery; after dispatch, follow the published Refund Policy. Tell us about a lost, damaged, incomplete, or incorrect delivery at support@munchkinoak.shop or 512-993-8547. As part of the same standard, we will investigate and arrange the remedy that applies.